Gulf Air, Bahrain’s national carrier, is a leading ICT innovator in the Gulf. The giant opted for an end-to-end digital transformation of its online presence and services and trusted its long-term ICT partner, LINK Development, to implement and manage an innovative Open Source (Drupal 7) portal built on the Microsoft Azure platform. Under stringent quality and delivery measures, Gulf Air enjoyed a new portal and a set of revamped services that created excellent brand exposure, user experience and business focus. The Bahraini airline also witnessed, first-hand, the significant reduction of operational costs and ease of scalability when augmenting Open Source with Microsoft Cloud.