Linkdev

Dynamics 365 - CRM is a game changer for real estate companies. We combine the powers of Dynamics 365 family to help you go digital inside out! 

At the very end, it's about customer conversions and increased profits. We realize the challenges and provide end-to-end digital transformation across marketing, sales, services, facilities, operations and more. 

Customer\Tenant Management

• Complete Customer\Tenant Profiling
• Customer\Tennant 360° View
• Manage Communications & Track Customer Activities

Flexible Real Estate Structure

• Maintain or update real estate hierarchy from zones, areas, projects, phases, lands, building, floors & units.

Real Estate Management

• Comprehensive Property Portfolio
• Property Management
• Manage Property Compartments
• Keep Layout Design per each Property
• Manage Property Fixtures & Fittings
• Flexible Pricing Model & Track Pricing History
• Property Search and Preference Lists
   

Contacting & Installments Management

• Leasing & Selling Contacts Management
• Record key dates and details related to each sale or lease
• Create New Contracts & Renew Expired Ones
• Manage Payment Terms & Intervals
• Manage Payment Installments & Due Dates
• Set Automatic Reminders
• Apply Payment for Security Deposit and Monthly Extra Fees
• Print Contracts, Invoices and Fulfillments

Sales Management

• Sales Process Automation
• Lead Capture, Qualification and Lead Nurturing
• Manage Sales Opportunities
• Track Sales Pipeline
• Track Sales Activities
• Manage and Track Goals & Sales Targets
• Forecast Future Sales Performance
• Sales Literature 

Marketing Management

• Marketing List Management & Customer Segmentation
• Campaign Planning and Execution
• Track Campaign Costs & Campaign ROI
• Branded HTML Email Templates
• Bulk Email and SMS Sending
• Track and Monitor Campaign Responses
• Quick Campaigns
• Identify Sales Trends
• Build Customer Loyalty

Customer Service & Facilities Management

• Service Request Management
• Service Scheduling
• Service Contract Management
• Manage SLA and Apply Escalation Rules
• Queue ManagementActivity Management
• Routing and Assignment Workflows
• Customer Satisfaction Surveys
• Personalized Communications